Privacy Policy

Introduction

At Praxica, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and applications.

By using Praxica, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, including personal information and social media account access tokens when you connect your accounts (Twitter/X, LinkedIn, Bluesky, Threads, Pinterest, Instagram, Facebook, TikTok, and YouTube). For Google accounts, we collect basic profile information and access tokens required for authentication.

Personal Information

• Name and email address
• Account credentials and authentication tokens
• Profile information from connected social media accounts
• Communication preferences
• Payment information (processed securely through third-party providers)

Usage Data

• Device information (IP address, browser type, operating system)
• Activity logs and interaction data
• Feature usage and preferences
• AI chat conversations and task management data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Develop new features and functionality
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats

3. Analytics and Usage Data

We use analytics services to understand how users interact with our service:

• Microsoft Clarity: Tracks user interactions, heatmaps, and session recordings to improve user experience
• Google Analytics: Collects anonymous usage data, including page views, time spent on site, and user behavior patterns
• These services may use cookies and similar tracking technologies to collect this information
• You can opt out of analytics tracking through your browser settings or using available opt-out tools

4. User-Generated Content

When you upload content to our service:

• You retain all ownership rights to your content
• You grant us a license to use, store, and process your content to provide our services
• We do not sell your content or use it for purposes other than providing our services
• Your AI chat conversations and task data remain private and are not used to train AI models

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

• All data is encrypted in transit using SSL/TLS
• Data at rest is encrypted using industry-standard encryption
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Export your data in a portable format
• Withdraw consent at any time (where processing is based on consent)

8. Third-Party Services

Our service integrates with third-party services, including:

• AI model providers (Anthropic Claude, OpenAI GPT-4, Google Gemini)
• Social media platforms for content posting
• Payment processors
• Analytics and monitoring services

These third parties have their own privacy policies. We are not responsible for their practices.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.